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Product overview

Products & Managed Services

Explore products, managed platforms, and operational services built for Kubernetes, OpenShift, automation, observability, and production-grade infrastructure operations.

Product

HelvaState

Own product for state-aware update planning, ownership, dependencies, rollout windows, and audit context.
State-aware planning Alpha
KubernetesOpenShiftUpdatesAudit

What it is

HelvaState is our own product for platform teams that want to plan changes, updates, and rollouts not only from a technical perspective, but based on the actual operational state of their environment. It brings ownership, dependencies, maintenance windows, change context, risks, and audit information into one planning view.

In Kubernetes and OpenShift environments, risk rarely comes from a single update alone. It becomes critical when dependencies are unclear, ownership is missing, rollout windows are not coordinated, or the current platform state is not considered. HelvaState addresses exactly this by creating more transparency before a change is made.

How it is provided

HelvaState remains a standalone Helva product. We host and operate the solution, handle maintenance, updates, data source connections, and ongoing technical evolution. Customers use HelvaState directly as a product without having to build or maintain the underlying operating environment themselves.

What it helps with

  • Plan updates and rollouts based on current platform state
  • Make ownership, responsibilities, and affected services visible before changes
  • Understand dependencies between clusters, applications, teams, and maintenance windows
  • Document change and audit context in a traceable way
  • Identify risks earlier before production changes
  • Simplify coordination between platform, application, and security teams
  • Reduce operational guesswork before maintenance and upgrades

Operating model

HelvaState is provided, hosted, operated, and evolved by us as a product. Customers access the service and use it for planning, coordinating, and documenting changes. We support onboarding, configuration, and continuous improvement of the operating model so that HelvaState fits existing change, platform, and governance processes.

Best fit

For organizations that operate Kubernetes or OpenShift environments in production and need more clarity around state, dependencies, and responsibilities during updates, rollouts, or maintenance. HelvaState is especially useful for platform teams that want to connect technical change planning with governance, audit, and team coordination.

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Product

HelvaAI

Own product for AI operations: making runbooks, incident context, architecture decisions, and platform knowledge easier to use.
AI Operations Beta
AIRunbooksIncidentsPlatform Knowledge

What it is

HelvaAI is our own product for platform, DevOps, and engineering teams that want to use operational knowledge faster and more reliably in day-to-day work. Runbooks, architecture decisions, incident history, platform documentation, alerts, and project-specific context can be connected in one assisted workflow.

Instead of searching across scattered documents, tickets, and chat history, teams get an operational entry point for analysis, preparation, and decision support. HelvaAI does not replace team ownership; it helps teams find relevant information faster, prepare it in a more structured way, and apply it more consistently during operations.

How it is provided

HelvaAI remains a standalone Helva product. We provide it as a hosted solution, operate the technical environment, handle updates and maintenance, and support the connection of suitable knowledge sources. Customers use HelvaAI directly as a product without having to build or operate the underlying infrastructure themselves.

What it helps with

  • Make runbooks easier to find, understand, and use during operations
  • Prepare incident context from documentation, system knowledge, and previous events
  • Structure post-incident analysis and derive reusable learnings
  • Connect architecture decisions with existing platform knowledge
  • Accelerate onboarding for engineering, platform, and operations teams
  • Answer recurring operational questions more consistently
  • Make platform knowledge more accessible without replacing existing documentation processes

Operating model

Customers use HelvaAI as a standalone product that is hosted and operated by us. We take care of technical availability, product evolution, and integration into existing knowledge, platform, and support processes. The focus is on reliable and controllable use by operational teams, with clear responsibilities, transparent configuration, and continuous improvement of the knowledge base.

Best fit

For teams that already have runbooks, documentation, alerts, and platform knowledge but want to use that information faster, more consistently, and in a more structured way during day-to-day operations. HelvaAI is especially useful for organizations with complex platforms, multiple engineering teams, and recurring incident or support situations.

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Managed Service

Managed Kubernetes

Hosted and operated Kubernetes managed service for cluster lifecycle, updates, monitoring, troubleshooting, and operational hardening.
Platform Operations
KubernetesOperationsMonitoringLifecycle

What it is

Managed Kubernetes is an operated service for organizations that want to use Kubernetes in production without carrying the full operational burden themselves. We run the Kubernetes platform and take care of lifecycle management, updates, monitoring, troubleshooting, operating documentation, and continuous improvement of platform stability.

The service is designed for teams that use Kubernetes as the foundation for applications, platform services, or internal developer platforms. Customers receive a usable, operated platform while we take responsibility for operational tasks around clusters, components, and operating processes.

What we operate

We host and operate Kubernetes clusters including core operating routines. This includes update planning, health checks, monitoring and alerting setup, operational processes around relevant components, technical maintenance, troubleshooting, and support for platform questions. Depending on the environment, we integrate the service with existing networks, security requirements, identity systems, and deployment processes.

What it helps with

  • Use Kubernetes in production without building every day-2 process yourself
  • Run cluster lifecycle, updates, and maintenance in a planned way
  • Improve platform stability through monitoring, alerting, and health reviews
  • Reduce operational risk with clear routines and documented processes
  • Support teams with troubleshooting, scaling, and platform questions
  • Deploy applications on a reliable Kubernetes foundation
  • Continuously improve operational hardening and best practices

Operating model

Customers use Kubernetes as a hosted managed service. We operate the platform, handle regular maintenance, and support operational topics. The service can be used as a foundation for application operations, internal platform offerings, or modern software delivery. Responsibilities, escalation paths, and maintenance windows are clearly defined so operations remain transparent and predictable.

Best fit

For teams that use or plan to introduce Kubernetes in production and need a stable, operated platform. Especially suitable for organizations that want to relieve engineering teams, reduce platform risk, and consume Kubernetes reliably as a service.

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Managed Service

Managed OpenShift

Hosted OpenShift managed service for production platform operations, updates, maintenance, day-2 operations, and production support.
OpenShift Operations
OpenShiftOperationsUpdatesProduction Support

What it is

Managed OpenShift is a hosted and operated service for organizations that want to use OpenShift as a production platform. We run the environment and support lifecycle management, updates, maintenance, troubleshooting, platform stability, and day-2 operations.

OpenShift is often the central platform for business-critical applications, CI/CD processes, and internal platform services. The managed service ensures that customers can use the platform while we take care of operational discipline, technical maintenance, and continuous improvement of the environment.

What we operate

We operate OpenShift environments including cluster lifecycle, update and maintenance planning, monitoring, health reviews, troubleshooting, operational hardening, and platform documentation. Depending on customer needs, we also support integrations with identity, storage, networking, registries, GitOps, CI/CD, and existing operating processes.

What it helps with

  • Use OpenShift in production as a managed platform
  • Plan updates, maintenance, and lifecycle topics reliably
  • Analyze and resolve production issues faster
  • Review and improve platform health regularly
  • Structure day-2 operations such as monitoring, capacity, security, and troubleshooting
  • Relieve engineering teams from platform operations
  • Secure OpenShift operations with clear processes, responsibilities, and documentation

Operating model

Customers receive a usable OpenShift platform as a managed service. We take care of hosting, operations, and technical maintenance while working with customer teams on maintenance windows, escalations, operating routines, and improvements. The service is designed to make production workloads stable, traceable, and sustainable to operate.

Best fit

For organizations that use or plan to introduce OpenShift in production and need experienced operational support. Especially suitable for teams that want to run a central platform for applications, automation, and developer workflows without covering the entire platform operation internally.

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Managed Service

Managed GitLab

Hosted GitLab managed service for source code, CI/CD, runners, updates, backups, and reliable developer workflows.
DevOps Platform
GitLabCI/CDRunnersBackups

What it is

Managed GitLab is a hosted and operated GitLab service for teams that use GitLab as their central platform for source code management, CI/CD, DevOps automation, and developer workflows. Customers use GitLab in production while we take care of operations, updates, maintenance, backup routines, runner topics, and operational stability.

GitLab is often deeply integrated into delivery processes. When repositories, pipelines, or runners are unavailable, development, releases, and platform automation are directly affected. Managed GitLab keeps this foundation stable, maintainable, and traceable.

What we operate

We operate the GitLab environment including system maintenance, version lifecycle, update planning, monitoring, backup and recovery routines, runner operations, troubleshooting, and operating documentation. We also support integrations with Kubernetes, OpenShift, container registries, identity providers, and existing CI/CD processes.

What it helps with

  • Use GitLab reliably as a hosted DevOps platform
  • Operate CI/CD pipelines and runners more stably
  • Run updates and maintenance in a planned way
  • Establish production-ready backup and recovery processes
  • Analyze outages and performance issues faster
  • Standardize and improve developer workflows
  • Relieve platform and engineering teams from operational GitLab tasks

Operating model

Customers use GitLab as a managed service. We take care of hosting, technical operations, and ongoing maintenance. Together we define operating windows, responsibilities, escalations, and requirements for runners, projects, groups, integrations, and backup strategies. The service is designed to provide GitLab as a reliable foundation for software delivery.

Best fit

For teams that use GitLab in production and need a stable, operated platform for development and delivery. Especially suitable for organizations with business-critical pipelines, multiple development teams, Kubernetes or OpenShift integrations, and high requirements for availability and recoverability.

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Managed Service

Managed PostgreSQL

Hosted PostgreSQL managed service for production databases, monitoring, backups, maintenance, recovery, and reliable operations.
Database Operations
PostgreSQLBackupsRecoveryOperations

What it is

Managed PostgreSQL is a hosted and operated database service for platform services, internal applications, and production workloads. Customers use PostgreSQL as a reliable managed service while we take care of operations, maintenance, monitoring, backup and recovery routines, updates, and operational stability.

Databases are often the most critical part of a service. The managed service establishes clear operating processes, regular checks, and traceable recoverability so teams can use PostgreSQL in production without building every database operations capability themselves.

What we operate

We operate PostgreSQL environments including technical maintenance, monitoring, backup concepts, recovery tests, update planning, operational checks, performance troubleshooting, and operating documentation. Depending on requirements, we support high availability, scaling, security configuration, role models, and integration into platform or application environments.

What it helps with

  • Use PostgreSQL in production as a hosted managed service
  • Establish reliable backups, restore processes, and recovery routines
  • Plan updates and maintenance windows
  • Monitor database health through checks and operational signals
  • Analyze performance issues in a structured way
  • Reduce operational risk through clear processes and documentation
  • Relieve platform and development teams from database operations

Operating model

Customers access an operated PostgreSQL environment. We take care of hosting, operations, maintenance, and operational support. Together we define availability requirements, backup frequency, recovery targets, maintenance windows, and escalations. The service can be used as the database foundation for applications, platform services, and internal systems.

Best fit

For teams that use PostgreSQL for critical applications or platform services and need reliable operations, clear recovery processes, and production-ready maintenance. Especially suitable for organizations that do not want to cover database operations fully in-house but have high requirements for stability and traceability.

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Managed Service

Managed Keycloak

Hosted Keycloak managed service for identity, SSO, access control, secure configuration, updates, and integration support.
Identity Operations
KeycloakIAMSSOSecurity

What it is

Managed Keycloak is a hosted and operated identity and access management service. Customers use Keycloak for authentication, authorization, single sign-on, identity provider integration, and application access while we take care of technical operations, updates, maintenance, backup-related operating processes, and integration support.

Identity systems are especially sensitive because they control access to applications and platforms. The managed service helps operate Keycloak in a stable, secure, and traceable way, with clear operating processes, reviewed configuration, and support for integration into existing application landscapes.

What we operate

We operate Keycloak environments including lifecycle management, update planning, monitoring, technical maintenance, operational troubleshooting, configuration reviews, and documentation. We also support realms, clients, role models, identity providers, SSO flows, token configuration, redirects, and application integrations.

What it helps with

  • Use Keycloak in production as a hosted identity service
  • Provide stable single sign-on and centralized authentication
  • Manage realm, client, and role configuration in a traceable way
  • Integrate applications securely and cleanly
  • Plan updates and maintenance windows
  • Reduce operational and security risks through reviews and documentation
  • Relieve platform and development teams in IAM topics

Operating model

Customers use Keycloak as a managed service. We take care of hosting, operations, and technical maintenance while supporting integration and configuration topics. Responsibilities for identity decisions, technical configuration, maintenance windows, and support processes are clearly defined so the service remains secure and sustainable to operate.

Best fit

For teams that want to use Keycloak as a central identity platform and need reliable operations, secure configuration, and integration support. Especially suitable for organizations with multiple applications, SSO requirements, external identity providers, and high access-control requirements.

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Managed Service

OpenShift Virtualization

Hosted managed service for virtual machine workloads on OpenShift with planning, migration, lifecycle, and operational support.
Virtualization Beta
OpenShiftVirtualizationVMsLifecycle

What it is

OpenShift Virtualization is a managed service for organizations that want to run virtual machine workloads on an OpenShift platform. The service connects classic VM operating requirements with modern platform processes and helps bring virtual machines closer to Kubernetes, OpenShift, and automation capabilities.

We support not only the technical setup but also the operating model: which workloads are suitable, how migrations are planned, how monitoring, updates, storage, networking, and responsibilities work, and how VM operations integrate into existing platform processes.

What we operate

We host and operate the OpenShift Virtualization environment as part of a managed service model. This includes platform and lifecycle topics, operational maintenance, monitoring, troubleshooting, readiness checks, migration support, operating documentation, and integration into existing OpenShift processes.

What it helps with

  • Make VM workloads usable on OpenShift
  • Structure migrations from classic virtualization environments
  • Check platform readiness for storage, networking, security, and operations
  • Plan lifecycle, updates, and maintenance for VM-related platform components
  • Establish monitoring, troubleshooting, and operating processes
  • Connect VM operations with Kubernetes and OpenShift workflows
  • Modernize in a controlled, step-by-step way

Operating model

Customers use OpenShift Virtualization as a hosted managed service. We take care of operations, technical maintenance, and operational support for the platform components. Together with customer teams we define suitable workloads, operating boundaries, migration steps, responsibilities, and support processes.

Best fit

For teams that want to modernize virtual machines or bring them closer to their OpenShift platform without rebuilding the entire virtualization operation. Especially suitable for organizations that want to migrate, consolidate, or operate existing VM workloads step by step with modern platform processes.

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